Solidarity Fund rules
The plain version. Every number on this page comes from the fund’s configuration, the same one the app will use.
Version 1.1 · Reviewed every quarter by the board
Grants are discretionary. They are not insurance, and meeting the criteria does not mean a grant is automatic.
What the fund is for
The fund collects $0.29 of every $0.99 and sends one-time grants to members who lose work because of a deactivation, an injury on the job, or violence while working. A grant doesn’t change the app’s decision. It helps you stay on your feet while you appeal or recover.
Grants are decided by people
The board can adjust amounts, limits and criteria every quarter, based on what the fund can afford. Changes are announced 30 days in advance and apply only to applications made after the announcement.
Types of grants
| Type | When | What you send |
|---|---|---|
| Deactivation | An app deactivated your account and it lasted at least 14 days. | The deactivation notice, proof you sent an appeal, and proof the app account is yours. |
| Injury on the job | An accident while working kept you from working for at least 7 days. | A medical or emergency room record, a record showing you were working that day, and a police report if there is one. |
| Violence while working | Assault, robbery, or theft of your car or e-bike while working. | A police report or medical record, and a record showing you were working that day. |
Who can apply
- Your paid membership is active when you apply.
- You have at least 90 days of continuous paid membership. No exceptions, founders included.
- The incident happened after your first 90 days. An incident during the waiting period can’t be submitted later.
- The app account was connected and verified before the incident, or can be verified by forwarding the app’s email.
- Your cooldown has passed: 24 months since your last deactivation grant, 12 months since your last injury or violence grant.
- Identity check passed. This happens only when a grant is paid.
Amounts
| Continuous membership on the day of the incident | Grant |
|---|---|
| 90 to 364 days | $300 |
| 365 to 729 days | $500 |
| 730+ days | $750 |
- One-time payment per incident.
- Deactivations on several apps in the same week count as one incident.
- A payment gap of up to 60 days pauses your seniority. A longer gap resets it.
Timeline
Target: from application to payment within 10 business days.
| Step | Time |
|---|---|
| Application received → first review | 2 business days |
| We ask for more information → your reply | 14 days |
| Review → decision (a second approval above $500) | 5 business days |
| Approval → payment | 5 business days |
| Appeal of a decision (committee of 3, at least 1 elected member) | 10 business days |
Monthly cap and public queue
Each month the fund pays up to 1.25× the average monthly amount it received over the last 3 months. If approvals go over the cap, they wait in a public first-come, first-served queue and are paid on the first business day of the next month.
Reserve
The fund keeps a reserve equal to 6 months of average payments. If it falls below that, the board must lower amounts the next quarter.
Separate account, yearly audit
Fund money is kept in a separate, restricted bank account. It can’t be moved to pay for operations. An independent audit is published every year, and a monthly report shows applications, approvals, total paid and average time, with no personal information.
Decision codes
Every decision that says no, or not yet, comes with one of these codes.
- R01
- Waiting period not completed
- R02
- Incident happened during the waiting period
- R03
- Deactivation lasted less than 14 days, or the account was restored
- R04
- No proof that an appeal was sent
- R05
- App account couldn’t be verified
- R06
- Identity check failed
- R07
- Cooldown not over
- R08
- Serious misconduct confirmed by independent official evidence, such as a court or police record. An app’s one-sided accusation is never enough.
- R09
- Forged documents or contradictory statements
- R10
- Membership not active, or payment reversed
- E01
- More information needed. Closes after 14 days without a reply, and can be reopened.
- E02
- Monthly cap reached. Approved, and paid on the first business day of next month.
Union of Drivers is a member association, not a labor union under the NLRA. Not affiliated with DoorDash, Inc. or any app company.